Report of the Green Phone for 2019

We are pleased that you looked for the Report of our Green Phone on the Sunce website again this year. You can find out more about the project at https://sunce-st.org/en/category/projects/green-phone/

This year, we celebrated 20 years of work and activities of the Green Telephone in Sunce. During all these years, we have received more than 5,000 of your calls, and the success rate of solving them on an annual level is over 80% of the cases received. The rest of the unresolved cases will continue to be resolved in the coming years through administrative procedures initiated by us as an association.

Your calls are received and handled by Sunce’s experienced legal team: our lawyers Ivana Krstulović Baković and Andrea Gizdić, whom you can also contact directly via e-mail: [email protected], [email protected].

In 2019, we received a total of 246 calls from you, of which 199 cases were resolved by December 31, 2019, or 81% of the total number of cases received. The rest of the cases are still pending before the competent authorities, and work on them will continue throughout 2020.

You can download the report on the operation of the green phone for 2019 HERE (available in Croatian)